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Top Student
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Member Since: ‎01-21-2015
Message 1 of 9 (51,242 Views)
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How can I get a Windows 7 ISO for my OEM License?

Product Name: Pavilion dv7-6195us
Operating System: Microsoft Windows 7 (64-bit)

Hi all!

 

I was hoping to download a Windows 7 Home Premium 64 bit ISO from Microsoft, but I am having difficulty. Since I bought my laptop from HP with Windows preinstalled, the Microsoft site will not allow me to obtain an ISO. It requires me to contact my manufacturer instead.

 

How can I obtain a Windows ISO from HP?

 

Thanks

Rex

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Provost
Posts: 8,967
Member Since: ‎04-01-2014
Message 2 of 9 (51,232 Views)

Re: How can I get a Windows 7 ISO for my OEM License?

[ Edited ]

Rex


Did you try this website for downloading the ISO:
http://www.microsoft.com/en-us/software-recovery

Enter the 25 character product key printed in the COA sticker on the back of the laptop and download the ISO

 

 

Update: If the above don't seem to work, the only option left is Recovery USB from HP.




Regards

Visruth

** I'm a Volunteer AND I don't work for HP **


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Regents Professor
Posts: 4,379
Member Since: ‎10-27-2009
Message 3 of 9 (51,231 Views)

Re: How can I get a Windows 7 ISO for my OEM License?

If your key is still visible on your COA sticker you may try to download the appropriate Windows version from Digital River and burn your ISO to disk if it is still available.

http://www.heidoc.net/joomla/technology-science/microsoft/14-windows-7-direct-download-links

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Provost
Posts: 8,967
Member Since: ‎04-01-2014
Message 4 of 9 (51,227 Views)

Re: How can I get a Windows 7 ISO for my OEM License?

[ Edited ]

@Nuccii

 

Update:


As of February 2015, these direct downloads have been pulled. "Free" access to the OS disk images is somewhat limited now.

The takedown is probably permanent to force customers to download their installation media on the new Software Recovery Centre. The new site gives you access to the required ISO file in any of 19 available languages: Chinese (simplified), Chinese (traditional, Hong Kong), Chinese (traditional, Taiwan), Danish, Dutch, Finnish, English, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Russian, Spanish, Swedish.

However, entering a product key is mandatory. Unfortunately, only retail product keys will work. For users of OEM or System Builder (SB) licenses, the disk images are out of reach. The recovery centre is only available in supported regions.


Regards

Visruth

** I'm a Volunteer AND I don't work for HP **


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Top Student
Posts: 6
Member Since: ‎01-21-2015
Message 5 of 9 (51,208 Views)

Re: How can I get a Windows 7 ISO for my OEM License?

Hi Visruth, thanks for your response.

 

As you say, I do not have access to the Microsoft ISOs with my OEM license. How would I obtain a recovery usb from HP?

 

Thanks

Provost
Posts: 8,967
Member Since: ‎04-01-2014
Message 6 of 9 (51,202 Views)

Re: How can I get a Windows 7 ISO for my OEM License?



Order recovery USB:
http://support.hp.com/us-en/product/HP-Pavilion-dv7-6195us-Entertainment-Notebook-PC/5082216/model/5...

Contact HP directly for recovery USB:
https://support.hp.com/us-en/contact-hp/product/HP-Pavilion-dv7-6100-Entertainment-Notebook-PC-serie...

Or from here:
http://www.computersurgeons.com/p-21338-recovery-kit-658854-001-for-hp-pavilion-entertainment-notebo...

Either way it'll cost you $30 or so.


Regards

Visruth
** I'm a Volunteer AND I don't work for HP **


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Top Student
Posts: 2
Member Since: ‎04-03-2016
Message 7 of 9 (40,707 Views)

Re: How can I get a Windows 7 ISO for my OEM License?

Windows wont let you use an OEM license on their site, the code won't validate.  And, FYI, if you purchase discs from HP they will ONLY work with the exact same hard drive.  So, if your hard drive fails, and you buy a larger or smaller one - you can't use their disks. 

Provost
Posts: 8,967
Member Since: ‎04-01-2014
Message 8 of 9 (40,670 Views)

Re: How can I get a Windows 7 ISO for my OEM License?

@SusanHunter,


HP recovery media WILL WORK with any hard drive is capacity 256gb or above.


Regards

Visruth
** I'm a Volunteer AND I don't work for HP **


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Top Student
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Member Since: ‎04-03-2016
Message 9 of 9 (40,651 Views)

Re: How can I get a Windows 7 ISO for my OEM License?

[ Edited ]

I wish that were true.  I spent 2 hours one day, and another hour a second day trying to make my download work.  After all that they said I needed a CD, which they then mailed.  The CD came, and I spent another 2 hours on the phone, because the recovery gets all the way to the end and then I get a rstone.exe error.  I finally got to someone new, and they said that the disk is expecting the 750GB drive, and since I purchased a 500GB drive, it would not work.  They said my only option was to buy a new hard drive, that exactly matched the specs. After 5 hours on the phone, I was done.  Felt too much like a bait and switch. 

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